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Frequently Asked Questions: Your Guide to Rebound Health Centre

Welcome to the FAQ page of Rebound Health Centre! We understand that you might have some questions about our services, team, and processes. To help you get the information you need, we've compiled a list of the most frequently asked questions by our patients. Browse through the answers below to gain a better understanding of how our clinic operates and how we can help you achieve optimal health and wellness.


If you can't find the answer to your question here, feel free to reach out to our friendly team for further assistance.

Answering All Your Questions

  • What services do you offer at Rebound Health Centre?

    Rebound Health Centre is a multi-disciplinary physical therapy clinic, providing a wide range of services to help you achieve optimal health and wellness. Our experienced team consists of physiotherapists, chiropractors, massage therapists, athletic therapists, and kinesiologists who collaborate to offer comprehensive treatment plans. We specialize in various treatments, including orthopedic rehabilitation, sports injuries, motor vehicle accidents, work-related injuries, and post-surgical care. Our goal is to address your specific needs and restore your maximal functional capacity while promoting injury prevention.

  • Do I need a referral to visit Rebound Health Centre?

    While a referral may not be necessary for most of our services, it is always recommended to check with your insurance provider to determine if a referral is required for coverage purposes. In some cases, a referral from your primary care physician may be needed for specific treatments or to claim insurance benefits. If you're unsure about your coverage or referral requirements, our friendly team will be happy to assist you with any questions or concerns.

  • What can I expect during my first visit to Rebound Health Centre?

    During your initial visit to Rebound Health Centre, our team will assess your condition, discuss your health history, and determine your specific needs and goals. We will then develop a personalized treatment plan tailored to your unique requirements. Your first appointment may include an examination, diagnosis, and the start of your treatment. We recommend wearing comfortable clothing that allows for easy movement and bringing any relevant medical records or reports to help our team better understand your health condition.

  • How much do your services cost, and do you accept insurance?

    Our goal at Rebound Health Centre is to provide affordable and accessible healthcare to all our patients. The cost of our services may vary based on the type and duration of the treatment. We accept most major insurance providers and will be happy to help you with any necessary paperwork and billing procedures. If you have any questions about the cost of our services or your insurance coverage, please don't hesitate to contact our team. We're here to help make your experience at Rebound Health Centre as smooth and stress-free as possible.

  • What should I wear for my appointment at Rebound Health Centre?

    For your appointment at Rebound Health Centre, we recommend wearing comfortable, loose-fitting clothing that allows for easy movement. This will help our team properly assess your condition and perform any necessary treatments without restrictions. Athletic or workout clothing, such as shorts, leggings, and t-shirts, are ideal choices. Additionally, it's a good idea to wear or bring a pair of supportive athletic shoes, especially if your treatment involves exercises or mobility work. Our primary focus is your comfort and the effectiveness of your treatment, so dressing appropriately will help ensure a positive experience throughout your visit.

  • How do I book an appointment at Rebound Health Centre?

    Booking an appointment at Rebound Health Centre is easy and convenient. You can simply give us a call or visit our website to schedule your appointment online. 


    Currently Rebound Performance Centre is the only clinic with online booking. For all other clinics and affiliations please call the correspondng numbers listed within this site.


    Our team is dedicated to ensuring timely access to our services, and we will do our best to accommodate your preferred date and time. If you have any questions or need help booking your appointment, our friendly staff is always ready to assist you. Currently, Rebound Performance Centre is the only clinic with online booking. For all other clinics and affiliations, please call the appropriate numbers listed within this site.

  • How can I prepare for a Telerehab appointment and is it covered by my benefits plan?

    Telerehab, or telerehabilitation, is a modern approach to physiotherapy that allows patients to receive treatment and guidance from the comfort of their own homes. This innovative service utilizes secure video conferencing technology to connect patients with their physiotherapists for remote consultations, assessments, and therapy sessions. 


    To prepare for a Telerehab appointment, ensure you have the virtual appointment link saved, set up your space in a comfortable area with room to move, adjust your device angle, and wear appropriate clothing for easy movement. Most extended health care benefits, motor vehicle accident (MVA), and Workers Compensation Board (WCB) claims cover Telerehab physiotherapy services. However, it's recommended to check with your insurance provider for clarification on your specific policy.

Our Services

At Rebound Health Centre, we offer a wide range of services, including physiotherapy, massage therapy, chiropractic care, and more, to address various health concerns and rehabilitative needs. Our specialized programs, such as supervised exercise therapy, concussion rehab, evolve hand therapy, and pelvic health, ensure comprehensive and targeted care for our patients.

physiotherapy office with equipment

State-of-the-Art Equipment for Optimal Treatment

We take pride in utilizing cutting-edge equipment to provide the highest quality care to our patients. Our clinic is equipped with advanced tools and technology designed to aid in the assessment, diagnosis, and treatment of various health conditions. From specialized rehabilitation machines to the latest therapeutic modalities, our state-of-the-art equipment allows our team of professionals to deliver evidence-based treatments tailored to your unique needs.

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