
Our Services
Early Intervention Clinic
Comprehensive Solutions for Employee Healthcare
Integrating Rebound Health South onsite employee clinics means employees will have a supportive partner to help them with work-related injuries, medical surveillance, urgent care conditions, COVID-19 support, return-to-work programs, preventive medicine, chronic disease management, and more.
Evidence-based Medicine
Focuses on delivering the appropriate level of care while avoiding overtreatment. As our business model is independent of insurance claims, Rebound Health South maintains neutrality and transparency, enabling our clinics to smoothly guide your workforce through the healthcare system, ultimately leading to improved physical and financial outcomes.
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Encourages a Healthy Workforces
Rebound Health's Early Intervention Clinic Services proactively foster healthy workforces, benefiting both employees and your business. We aim to prevent minor aches and discomforts from escalating into significant injuries.
This translates into:
Proactive Health Management: Addressing minor issues early to prevent escalation and the need for more intensive care.
Reduced Lost Time & Absenteeism: Fewer sick days and increased productivity as employees manage physical issues effectively.
Improved Employee Morale & Retention: Demonstrating care for employee well-being boosts morale, loyalty, and retention.
Enhanced Productivity & Performance: Healthier employees are more focused, efficient, and productive.
Culture of Wellness: Fostering a workplace where employees proactively manage their health.
Reduced Healthcare & WCB Costs: Preventing severe injuries leads to lower healthcare expenses and WCB claims.
Ultimately, this program is a strategic investment in a resilient, engaged, and healthy workforce.
Onsite & Online Clinics
Onsite & Online Clinics
When it comes to medical intervention, time is of the essence.
Help reduce WCB claims.
Allow Patients quick and easy access to medical treatment and speed up the process of getting the medical services your employees need.
We assess your injured staff to determine whether the injury is work-related and to identify the appropriate next steps for the patient.
We are setting up follow-up appointments with necessary treatment or further assessment, such as Physiotherapy, specialists and testing services.
Services
Injury Treatment
Case Management
Chronic Disease Management
COVID-19 Testing
Ergonomic Evaluations
Drug and Alcohol Testing
Fitness For Duty Exams
Health Coaching
Physical Therapy
Safety Orientations
Safety Staff
Telemedicine
Travel Medicine
Urgent Episodic Care
Reduce Unnecessary Claims & Minimizes Risk
Reduce Unnecessary Claims & Minimize Risk
Rebound Health's Early Intervention Clinic Services reduce unnecessary claims and minimize risk for businesses by proactively addressing employee health concerns.
This benefit is realized through:
Early Problem Identification: Our clinicians identify and assess minor discomforts before they escalate into costly injuries or complex workers' compensation claims.
Preventing Claim Escalation: Timely intervention acts as a circuit breaker, stopping minor issues from progressing into reportable incidents or formal WCB claims.
Proactive Risk Mitigation: We help identify and address underlying workplace risk factors, like ergonomics, to prevent future injuries and associated claims.
Objective Assessment and Guidance: Our professionals provide objective assessments to differentiate work-related issues and guide employees towards appropriate care, avoiding unnecessary procedures.
Improved Employee Education: Empowering employees with knowledge to manage minor discomforts reduces reliance on formal medical interventions.
By implementing these services, businesses can significantly reduce WCB claims, lower costs, and cultivate a safer, lower-risk work environment.
Advocate For Health Security
Rebound Health's Early Intervention Clinic Services actively advocate for the health security of your workforce, safeguarding employee well-being and operational resilience. We champion a proactive approach to employee health.
This advocacy is demonstrated through:
Proactive Risk Identification & Management: Identifying and addressing potential workplace health risks, like ergonomics, before they escalate.
Empowering Employee Self-Management: Educating employees to recognize discomfort, perform self-care, and manage minor issues independently.
Facilitating Timely Access to Care: Providing direct, easy access to professional assessment, removing barriers and preventing minor issues from becoming chronic.
Promoting a Culture of Safety & Care: Visibly investing in employee health, fostering a supportive workplace where well-being is a clear priority.
Strategic Health Partnership: Acting as an extension of your health and safety initiatives, building a robust health security framework.
By championing health security, Rebound Health helps businesses create a resilient workforce, better protected against injury and illness.
Support Safe Return To Work
This support includes:
Expedited Recovery & Rehabilitation: Our early intervention model means minor issues are addressed swiftly, often preventing them from escalating into more serious conditions that require longer recovery times. We provide timely assessments and targeted interventions, facilitating a quicker and more effective rehabilitation process.
Tailored Return-to-Work Plans: We collaborate with employees and their employers to develop individualized return-to-work plans. These plans consider the specific demands of the employee's role, their current physical capabilities, and the nature of their recovery, ensuring a gradual and safe reintegration into the workforce.
Workplace Accommodation Recommendations: Our professionals can provide expert recommendations for temporary or permanent workplace accommodations, such as ergonomic adjustments or modified duties, that support the employee's recovery while allowing them to remain productive.
Monitoring & Follow-up: We don't just clear an employee for return; we offer ongoing monitoring and follow-up to ensure their transition back to work is smooth and successful. This helps identify and address any new discomforts or challenges that may arise post-return, preventing re-injury or setbacks.
Reduced Lost Productivity: By accelerating safe returns to work and minimizing the risk of re-injury, businesses experience reduced periods of lost productivity and a more consistent workforce.
Ultimately, Rebound Health helps optimize employee health to achieve a safe, efficient, and sustainable return to work, benefiting both the individual and the organization.
Ensure Consistent Care Across Locations
Rebound Health's Early Intervention Clinic Services are designed to ensure consistent care across all your business locations, providing a unified and high-quality health support system regardless of where your employees work. This commitment to standardization means every employee receives the same level of expert, proactive care, fostering fairness and maximizing program effectiveness across your entire organization.
This consistency is achieved through:
Standardized Protocols & Best Practices: We implement a uniform set of assessment tools, treatment protocols, and rehabilitation guidelines that are applied consistently by all our providers, regardless of their physical location. This ensures every employee benefits from the same evidence-based approaches.
Centralized Oversight & Training: Our clinical leadership provides centralized oversight and continuous training to all our Early Intervention clinicians. This ongoing professional development reinforces consistent application of our high standards and keeps our entire team updated on the latest industry best practices.
Unified Data & Reporting: We maintain a consistent system for data collection and reporting across all locations. This allows for comprehensive analysis of program effectiveness, identification of common trends or issues across different sites, and the ability to demonstrate a standardized return on investment for your business.
Seamless Communication Channels: We establish clear and consistent communication channels between our clinicians, your site managers, and corporate health and safety teams at every location. This ensures timely information sharing and collaborative decision-making, maintaining a cohesive approach to employee well-being.
Equitable Employee Experience: By ensuring consistent access to quality early intervention services, all your employees feel equally valued and supported in their health journey, regardless of their primary workplace. This builds trust and confidence in your commitment to their well-being across the entire company.
By partnering with Rebound Health, you gain a reliable partner that guarantees consistent, high-quality early intervention care across your entire operational footprint, promoting a healthier and more resilient workforce everywhere.
Optimize Health Data Utilization For Reporting, Analysis, and Prevention
optimize health data utilization for your business, transforming raw information into actionable insights for superior reporting, in-depth analysis, and proactive prevention strategies. This means leveraging the data collected from our services to drive informed decisions that enhance workplace health and safety.
This optimization is achieved by:
Comprehensive Data Collection: We meticulously collect relevant health data from every employee interaction, including types of injuries/discomforts, affected body regions, reported causes, and outcomes of interventions. This granular data forms the foundation for meaningful analysis.
Streamlined Reporting: We provide businesses with clear, concise, and customized reports that present key health metrics. These reports offer an easily digestible overview of your workforce's health status, common musculoskeletal issues, and the impact of our early intervention strategies, making it simple for management to grasp critical trends.
In-Depth Analysis for Trends & Root Causes: Our experts analyze the collected data to identify recurring patterns, emerging health risks, and the root causes of workplace discomforts or injuries across your organization or specific departments. This analytical depth moves beyond surface-level observations to uncover systemic issues that can be addressed proactively.
Targeted Prevention Strategies: The insights derived from our data analysis directly inform the development of highly targeted prevention strategies. For example, if data reveals a high incidence of lower back pain in a specific role, we can recommend precise ergonomic adjustments, training modifications, or specialized exercise programs to mitigate that risk, rather than using a generic approach.
Demonstrating Return on Investment (ROI): By optimizing health data, we can clearly demonstrate the tangible benefits and ROI of your early intervention program. Our reports highlight reductions in WCB claims, lost workdays, and healthcare costs, providing concrete evidence of the program's value to your bottom line.
Continuous Improvement Loop: The utilization of health data creates a continuous improvement loop. We use performance metrics and trends to constantly refine our services, adapt prevention programs, and ensure your workforce health strategy remains dynamic, effective, and responsive to evolving needs.
By partnering with Rebound Health, your business gains a powerful tool to transform health data into a strategic asset, leading to a healthier workforce, reduced risks, and more informed decision-making across your organization.
Find a location near you
Locations That Offer This Service

Rebound Health West
4401 University Drive West
(403) 329-2114
Lethbridge, AB, Canada
Lethbridge
FAQs
Other components of EIC:
Ergonomic assessments for workstations, work practices, and equipment
Coaching/training, ergonomic observations, and ergonomic hazard assessments
Facilitation of referrals to external medical providers
Coordination of short-term disability (STD) and Workers' Compensation Board (WCB)
Functional Abilities Forms (FAF) include recommendations for:
Light duties
Modified duties
Alternate duties
Monitoring of modified duties
Return to full duties
Communication and Documentation:
Weekly EIC employee reports are sent to leadership
Resources communicate with the EIC and vice versa
Employees receive a copy of their Functional Abilities Form (FAF) and participate in return-to-work (RTW) planning.
How does the EIC work?
The Early Intervention Clinic (EIC) is a voluntary employee program. While employees are not required to use the EIC, Curtis/Rebound offers expedited and priority access for workers. The clinic operates by appointment, with a sign-up sheet allowing for bookings every 15 minutes, accommodating up to four people per hour.
What does the EIC do for employees?
The EIC offers a range of services for employees, including:
Assessment and treatment of both occupational and non-occupational injuries
Evaluation of work-related aches and pains resulting from acute incidents, repetitive strain injuries, or ergonomic issues
Recommendations for modified/light duties and alternative tasks
Initial treatment and medical interventions for employees
Provision of stretching programs, home-based exercise regimens, soft tissue massage, taping, and more
What is the goal of the EIC?
The primary objectives of the Early Intervention Clinic (EIC) are to reduce the frequency and severity of workplace injuries and to prevent such injuries from escalating into lost-time WCB claims or recordable incidents.
Who operates the EIC?
The onsite therapist at the EIC is a Certified Athletic Therapist, Kinesiologist, or Massage Therapist. Curtis Arsenault oversees the program and has been running Rebound Health Centre Ltd. in Lethbridge, AB / Taber, AB since 2002.
What is the Early Intervention Clinic (EIC) Program?
The Early Intervention Clinic (EIC) Program is an onsite medical consultation service that offers prompt assessment and evaluation of employee injuries. The EIC ensures appropriate care, interventions, and guidance for managing employee injuries. When needed, the EIC facilitates quick medical referrals to suitable professionals for the employee. Additionally, the EIC provides immediate recommendations to employers regarding the injury or condition's differential diagnosis, functional status, and return-to-work suggestions.
Other Services
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Emsella Chair

Sport Therapy Service

Occupational Services

Athletic Therapy

Concussion Rehab

Physiotherapy

SET Supervised Exercise Therapy Program

Chiropractic Care

Massage Therapy
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NEED SUPPORT WITH YOUR RECOVERY?
Book an appointment with Rebound Health Centre’s experienced healthcare professionals.
Receive expert, personalized care tailored to your rehabilitation and wellness goals.
(403) 329-2114